Privacy Policy

Last updated: October 17, 2026

Bloumee operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services. This Privacy Policy explains how Bloumee (“Bloumee,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use the Services, make a purchase or other transaction, or communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you or another person. It does not include information collected anonymously or properly de-identified so that it cannot reasonably be linked to an identifiable person.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

• Contact information: Your name, billing address, shipping address, telephone number, and email address.

• Payment and financial information: Payment card information, payment method, transaction details, payment confirmation, and other payment-related information. This information may be collected or processed by Shopify and our payment providers.

• Account information: Your username, password, security questions, preferences, and account settings.

• Transaction information: Products you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

• Communications: Information included in messages you send to us, including customer-support inquiries.

• Device information: Information about your device, browser, network connection, IP address, and other device or online identifiers.

• Usage information: Information about how and when you interact with or navigate the Services.

• Inferences: Information inferred from other personal information, such as likely preferences or interests, where permitted by applicable law.

How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, place an order, contact us, or otherwise provide information to us;

• Automatically through the Services, including from your device and through cookies and similar technologies;

• From Shopify and other service providers that provide technology or process information on our behalf;

• From payment processors, fulfillment providers, shipping providers, marketing providers, analytics providers, and other business partners; and

• From other third parties where permitted by applicable law.

How We Use Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes.

Providing and Improving the Services

We use personal information to provide the Services and fulfill our contractual obligations to you, including to:

• Process payments and transactions;

• Fulfill and deliver orders;

• Process returns, refunds, and exchanges;

• Create, maintain, and manage customer accounts;

• Remember your preferences and products that interest you;

• Send account, order, delivery, and transaction notifications;

• Provide customer support;

• Enable reviews or other customer-submitted content where available;

• Recommend products or personalize your shopping experience; and

• Maintain, analyze, tailor, and improve the Services.

Marketing and Advertising

Where permitted by law, we may use personal information to send marketing or promotional communications by email, text message, or other channels and to display advertisements for products or services on our Services or other websites.

Advertising may be based on products you previously viewed, purchased, or added to your cart and on other interactions with the Services. Where consent is legally required, we will process information for these purposes only with the required consent.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts;

• Provide secure payment and shopping experiences;

• Detect, investigate, prevent, or respond to fraudulent, illegal, unsafe, or malicious activity;

• Protect the security and integrity of the Services; and

• Protect our customers, business, and the public.

If you register an account, you are responsible for keeping your login credentials secure. Do not share your username, password, or other access credentials with anyone else.

Communicating With You

We use personal information to respond to inquiries, provide customer support, communicate about orders and accounts, and maintain our relationship with you.

Legal and Compliance Purposes

We may use personal information to:

• Comply with applicable laws and valid legal processes;

• Respond to lawful requests from courts, law enforcement agencies, regulators, or other government authorities;

• Investigate or participate in civil discovery, litigation, or other legal proceedings;

• Enforce our terms, policies, and agreements; and

• Protect or defend our legal rights and those of our customers or others.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

• Shopify and service providers: Shopify and vendors that perform services on our behalf, such as payment processing, IT services, analytics, customer support, cloud storage, order fulfillment, and shipping.

• Business and marketing partners: Partners that help us provide marketing services or display advertising, subject to applicable law and their own privacy notices.

• Parties you authorize: Third parties when you direct, request, or consent to the disclosure, such as shipping providers, social-media platforms, or login-integration providers.

• Affiliates: Businesses under common ownership or control with Bloumee, where applicable.

• Business-transfer parties: Prospective or actual purchasers, investors, professional advisers, or other parties involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction.

• Legal and safety recipients: Courts, regulators, government authorities, law enforcement agencies, or other parties when disclosure is necessary to comply with legal obligations, enforce our terms or policies, or protect the Services and the rights, property, or safety of Bloumee, our customers, or others.

Depending on where you live, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising or activities legally defined as a “sale” or “sharing.” Where available, you can submit a request through our Data Sharing Opt-Out page.

Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and other parties located in countries outside the country where you reside.

Where enabled, we may use Shopify features that incorporate information obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify may be responsible for certain processing of your personal information, including responding to requests concerning Shopify’s use of that information.

For more information about Shopify’s privacy practices and the rights available to you, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Services

The Services may contain links to websites, applications, or online platforms operated by third parties.

If you follow a link to a service that is not controlled by Bloumee, review that service’s privacy policy, security practices, and terms. We do not control and are not responsible for the privacy, security, accuracy, or reliability of third-party services.

Information shared in public or semi-public areas, including on third-party social networks, may be visible and used by other users or third parties. The inclusion of a third-party link does not necessarily mean that Bloumee endorses the third party or its content.

Children’s Information

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or guardian and believe that a child has provided personal information to us, contact us at support@bloumee.shop to request its deletion.

As of the date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined by applicable law, the personal information of anyone under 16 years of age.

Security

We use reasonable measures intended to protect personal information. However, no security system is perfect or impenetrable, and we cannot guarantee absolute security.

Information transmitted over the internet may not always be secure while in transit. Please do not use unsecured channels to send us sensitive or confidential information.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on factors such as whether we need the information to:

• Maintain your account;

• Provide the Services;

• Complete transactions;

• Comply with legal, accounting, tax, or regulatory obligations;

• Resolve disputes;

• Prevent fraud; or

• Enforce our agreements, terms, and policies.

When personal information is no longer required, we may delete or de-identify it, subject to applicable law.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights. These rights are not absolute and may apply only in certain circumstances. We may decline a request where permitted by applicable law.

• Right to access or know: You may have the right to request access to personal information we hold about you.

• Right to delete: You may have the right to request deletion of personal information we maintain about you.

• Right to correct: You may have the right to request correction of inaccurate personal information.

• Right to data portability: You may have the right to receive a copy of certain personal information and, in some circumstances, request its transfer to another party.

• Right to restrict or object: You may have the right to restrict or object to certain processing of your personal information.

• Right to withdraw consent: Where processing is based on consent, you may have the right to withdraw that consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

• Right to opt out of sale, sharing, or targeted advertising: Depending on where you live, you may have the right to opt out of processing considered a sale, sharing, or targeted advertising under applicable law.

Where available, you can exercise the right to opt out through our Data Sharing Opt-Out page.

If you visit our website with a legally recognized Global Privacy Control signal enabled, we will process the signal as an opt-out request where required by applicable law. The request generally applies to the browser and device sending the signal. If Shopify can associate the device with a Shopify account, the request may also be applied to that account.

For more information about Global Privacy Control, visit the Global Privacy Control website.

Other than legally recognized preference signals such as Global Privacy Control, we do not respond to general “Do Not Track” signals.

Communication Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

If you opt out of promotional communications, we may still send non-promotional messages, including communications about your account, purchases, orders, deliveries, security, and customer-support requests.

Exercising Your Rights

You may exercise your privacy rights through the options made available through the Services or by emailing support@bloumee.shop.

You can also review Shopify’s privacy practices and exercise rights concerning information processed by Shopify through the Shopify Privacy Portal.

We will not discriminate against you for exercising an applicable privacy right.

We may need to verify your identity before processing a request. The information required for verification will depend on the nature of the request and the applicable law.

Where permitted, you may appoint an authorized agent to submit a request on your behalf. We may require proof that you authorized the agent and may ask you to verify your identity directly.

We will respond within the period required by applicable law.

Complaints and Appeals

If you have a complaint about how we process personal information, contact us at support@bloumee.shop.

Depending on where you live, you may have the right to appeal our response or lodge a complaint with your local data-protection or privacy authority.

International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries other than the country where you live.

When personal information is transferred outside the European Economic Area or the United Kingdom, we will rely on legally recognized transfer mechanisms where required. These may include the European Commission’s Standard Contractual Clauses, applicable United Kingdom transfer mechanisms, or transfers to countries formally recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we update this Policy, we will publish the revised version on this website, update the “Last updated” date, and provide any additional notice required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, contact Bloumee at:

Email: support@bloumee.shop